Mindset of Leaders who are Friction Fixers

I recently interacted with a senior business leader of a large organization. During our conversation he mentioned, “Our biggest enemy is not our competitors but our own complexity as an organization in form of organizational design, structures, processes, culture, systems, tools, scale and metrics.” Throughout my career, I have consistently seen increasing level of internal … Read more

The Power of Quiet Persistence: Why Quiet Quitting Is Not the Answer

In recent discussions about workplace culture, the term “quiet quitting” has emerged, describing employees doing the bare minimum to get by without formally resigning. While this might seem like a reasonable response to burnout or dissatisfaction, an alternative approach is far more effective: “quiet persistence.” This concept involves staying committed to your job and goals, … Read more

How to be a Boldly Inclusive Leader

In today’s world of work, being inclusive as a leader isn’t optional. In many companies I work with and consult, inclusion is used as a mere buzzword that doesn’t translate into any tangible behavioral change. The reason I feel leaders who preach inclusion and not practice it is because it is hard. Paying lip service … Read more

13 Things Freds Do

My book, The Fred Factor, talks about how to turn ordinary into extraordinary by using the real life example of Fred Shea, my postal carrier when I first moved to Denver. To read the first chapter, The First Fred I Ever Met, go here. What follows is a summary of what “Freds” do in their … Read more

Ten Pivotal Tips to Boost Your Leadership Skills

Ten Pivotal Tips to Boost Your Leadership Skills Leadership transcends mere titles, encompassing dynamic skills essential for personal career growth and team success. Whether you are a seasoned leader or are just stepping into this arena, honing these skills can significantly enhance your professional journey and that of your teams. Here are ten pivotal tips … Read more

The Iceberg of Organizational Knowledge: How to Unlock Tacit Knowledge

Knowledge in organizations flows “across” people and teams. Real knowledge resides in the network of people and its interactions. Everything that is found in documents, systems, process flows and tool kits is “explicit” knowledge that is useful to sustain the business and keep the “status quo”. That is the tip of the iceberg – visible … Read more